Frequently Asked Questions

Dakota Bones

25073 404th Ave. 

Mitchell, SD 57301

• Do I need to wash hair?
• No, you do not need to wash hair. Have it combed and in a pony tail at one end. 
• Will I get unused hair back? Yes, 
• I will return all unused hair with the completed piece. 
• How do I know the piece I received has the hair I sent fired into it? 
• Include your cell number with the hair you mail and I will text you a video of the firing for authenticity.  
• My hair is white. Will it show up on white pottery
• Yes, all hair burns black regardless of color. 
• What kind of hair can you use? 
• I can use almost any kind of hair. Horse, dog, cat, bovine, human etc. If you are unsure contact me prior to ordering a piece. 
• How do I label my bag of hair?
• Place your name, cell number and order number on the bag. This will enable me to match the hair with the order number received on my website. 
• What if I don't see exactly what I want?
• Please contact me via email or messenger and then we can start a dialogue and I can design something for you. 
• How do I know if my order was placed successfully?
• You will get a confirmation email. If you don't see one please check your junk mail or your filters as it may have been blocked. If you still are uncertain contact me.